Create an individual customer account

Visitors to your store can open an account to manage their purchases and activities. Customers usually create their own accounts from your store. However, you can also create customer accounts directly from the Admin, which is useful for helping customers over the phone.

The following instructions represent the default customer account configuration. To change the selection and behavior of some of the fields in the form, see Configuring Customer Accounts.

As a store administrator, you can also set the new account options to send a confirmation email to new registered customers, which helps to ensure that registered accounts are valid.

Create account from the storefront

A store customer creates an account on the storefront.

1. From the storefront, clicks Create an Account in the upper-right corner of the header.

2. Under Personal Information, enters their First Name and Last Name.

3. If they want to add their name and email address to the list of newsletter subscribers, the customer selects the Sign Up for Newsletter checkbox.

4. If they want store support staff to see what they see and provide remote assistance, the customer selects the Allow remote shopping assistance checkbox.

5. Under Sign-in Information, enters their Email address.

1. Enters a Password that includes three of the following types of information:

◦ Lowercase characters

◦ Uppercase characters

◦ Numbers

◦ Special characters

1. After they press Enter, the strength of the password is evaluated and appears below the field. If the password is considered to be Weak, try another until it evaluated as Strong.

2. Then, the customer enters it again to Confirm Password.

3. If needed, clicks Show Password to view the password you entered.

4. When complete, clicks Create an Account.

The customer can then use their email address and password to sign in to their account and complete the address information.